Support

SUPPORT

Continuous Excellence

In an increasingly automated world, taking the right steps to implement Robotic Process Automation (RPA) is crucial.

Our RPA initial consultation offers a comprehensive analysis of your processes and guides you on how to effectively leverage automation solutions.

Comprehensive RPA Support Services

At avy, we understand that successful RPA implementation is only the beginning. Our commitment to your business extends beyond the initial deployment with our full range of RPA support services. Whether you’re navigating day-to-day operational challenges or seeking ongoing optimization, our expert team is here to ensure your automation systems run seamlessly, delivering sustained value.

What We Offer:

24/7 Operational Support

We provide continuous monitoring and maintenance to ensure your RPA solutions run smoothly with minimal downtime.

Issue Resolution & Troubleshooting

Our specialists are available to quickly address and resolve any issues that may arise, minimizing disruptions to your automated processes.

System Updates & Optimization

As your business evolves, so should your automation. We regularly update your systems to optimize performance, ensuring your RPA solutions stay aligned with your business goals.

Scalability & Expansion

When you’re ready to scale, we help extend your RPA capabilities across new departments or processes, ensuring a smooth and efficient transition.

Ongoing Training & Development

As automation grows within your business, we offer continuous training and upskilling for your teams to fully leverage the benefits of RPA.

Digitalization Consulting

Why Work with Us?

Our experienced consultants specialize in RPA operations and support, providing tailored solutions that meet your unique requirements.

We partner with you to ensure your automation initiatives deliver continuous value and align with your overall business goals.

Enhance Your RPA Operations Today.

Contact us for a consultation and discover how our RPA Operations & Support services can help you maintain and optimize your automation initiatives for ongoing success.

of the tasks In manufacturing

0 %

of processes In financial services

0 %

of activities In healthcare services

0 %

can be automated

*McKinsey: “A Future That Works”

Client Experiences

Reviews from customers who use EMMA successfully

With the cognitive AI solution at an international level, we digitize business processes together with our customers, taking into account the high security standards under German law. The intuitive operation allows processes to be automated directly by experienced department employees and at the same time process knowledge to be documented independently of head monopolies. The possibility of seamless documentation of every single process step also helps our customers, especially from highly regulated industries, to meet their extensive documentation obligations easily and with minimal effort.

EMMA Studio has enabled us to accelerate our RPA development with its intuitive and comprehensive no-code design approach and shorten out time to production significantly. The Wianco team is dedicated and diligent in their support to our developers and users not just during training but also during development, implementation and production monitoring - and it makes a significant difference.

We will see EMMAs working in all sectors and industries. We will need products like EMMA, not to rationalize away jobs, but to compensate for the coming shortage of workers and the increasing complexity of processes and tasks. WIANCO is rightly one of the fastest growing software companies in Germany and one of Hesse's future champions.

From the moment we integrated EMMA into our work processes, we have seen an immediate and continuous increase in efficiency and productivity. At Siemens LDA, we couldn't be happier with EMMA. I would fully recommend EMMA to any company looking to improve their operational performance and move towards the future of process automation.

As a pioneer in the digitalization of the public sector, we have thoroughly examined a large number of automation solutions available on the market. The AI EMMA has clearly emerged as the "best in class" because it not only has the most advanced range of functions, but also a high degree of adaptability. With WIANCO as a strong partner, we are able to implement all the requirements of the public sector together with our customers efficiently and in the shortest possible time.

As a jury member for the Hessian Founders' Prize, I was already impressed by the extraordinarily high level of innovation of the EMMA AI solution from Darmstadt. This was followed by the successful use of the solution at HEAG, and I now accompany the WIANCO team as a member of the mentoring advisory board, particularly in the area of sustainability.